- How does the implementation work?
- In phases, with the operation running. First what hurts most, live and in use, and only then the next module. An ERP rollout that becomes one big switchover day is the kind that fails most.
- We already have an Odoo that no longer keeps up. Will you take it over?
- Yes, and it is a common case. We start by understanding what was done and what depends on what, before changing anything. Sometimes the fix is removing customization, not adding more.
- Which versions do you work with?
- We have Odoo 18 and 19 Enterprise running in our own operations, so we know both day to day, including what changes from one to the other.
- Do you build custom modules or only configure?
- Both, in that order. Configure first, because a custom module is code to maintain through every upgrade. When what comes out of the box does not solve it, then yes, and the module is built apart from the core.
- What about artificial intelligence?
- Where it solves a concrete problem, like triaging a message or flagging who is drifting away. AI handles the routine within rules set by people, and the team takes over when the conversation calls for it. Without AI, Odoo must keep working.